Privacy policy.

Privacy Policy for Mindwithoutme.com

Effective Date: December 8, 2024

1. Introduction

  • At Mindwithoutme.com ("Website"), we are committed to protecting your personal data and ensuring your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information in compliance with the EU General Data Protection Regulation (GDPR) and other applicable laws, including German data protection regulations.

  • By using the Website or purchasing products or services, you agree to the terms outlined in this Privacy Policy. If you do not agree, please refrain from using the Website.

2. Data Controller

The data controller for Mindwithoutme.com is:

3. Personal Data We Collect

We may collect and process the following types of personal data:

3.1. Data You Provide Directly

  • Account Information: Name, email address, phone number, billing address, and shipping address.

  • Payment Information: Payment details are processed securely by third-party payment processors (e.g., PayPal, Stripe) and are not stored on our servers.

  • Communication: Information you provide when contacting us via email, forms, or support inquiries.

3.2. Data Collected Automatically

  • Cookies: Information about your usage of the Website, such as IP address, browser type, operating system, pages viewed, and time spent on the Website (via cookies or similar tracking technologies). See Section 8 for details on cookies.

  • E-commerce Data: Information about the products or services you purchase and transaction details.

3.3. Data From Third Parties

We may receive personal data from:

  • Payment processors (e.g., to verify successful payments).

  • Marketing platforms if you interact with our ads.

4. Legal Bases for Data Processing

We process your personal data based on the following legal bases under the GDPR:

  • Performance of a Contract: To process orders, deliver products or services, and provide customer support.

  • Consent: When you provide consent, such as subscribing to newsletters or accepting cookies.

  • Legal Obligation: To comply with German and EU laws (e.g., tax and accounting obligations).

  • Legitimate Interest: To improve the Website, prevent fraud, and ensure security.

5. How We Use Your Personal Data

We use your personal data for the following purposes:

  • Order Processing: To process transactions, deliver products or services, and manage returns or refunds.

  • Customer Support: To respond to inquiries or provide assistance.

  • Marketing: To send newsletters, promotional offers, or surveys (only with your explicit consent).

  • Improvement: To analyze usage patterns and improve the Website’s functionality and content.

  • Compliance: To fulfill legal obligations, such as maintaining transaction records.

6. Sharing Your Personal Data

We only share your personal data when necessary and with trusted third parties:

  • Service Providers: Payment processors, delivery couriers, IT support, and analytics providers (e.g., Google Analytics).

  • Legal Compliance: To government authorities or regulators when required by law.

  • Business Transactions: In the event of a merger, sale, or acquisition, your data may be transferred to the new owner.

  • We ensure all third-party service providers comply with GDPR requirements and process your data securely.

7. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy:

  • Transaction data: Retained for at least 10 years to comply with German tax and accounting laws.

  • Customer communications: Retained for 3 years after your last interaction.

  • Marketing data: Retained until you withdraw consent or unsubscribe.

  • Once the retention period expires, your data will be securely deleted or anonymized.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on the Website:

8.1. Types of Cookies

  • Essential Cookies: Necessary for the Website’s functionality (e.g., shopping cart, payment process).

  • Analytics Cookies: Help us understand how users interact with the Website (e.g., Google Analytics).

  • Marketing Cookies: Used to deliver personalized ads and track user engagement.

8.2. Managing Cookies

You can manage or disable cookies through your browser settings. However, some features of the Website may not function properly without cookies.

9. Your GDPR Rights

As an EU resident, you have the following rights under the GDPR:

  • Right to Access: Request a copy of your personal data.

  • Right to Rectification: Request correction of inaccurate or incomplete data.

  • Right to Erasure: Request deletion of your data (“right to be forgotten”), subject to legal obligations.

  • Right to Restriction: Request limited processing of your data.

  • Right to Data Portability: Request transfer of your data to another service provider.

  • Right to Object: Object to data processing based on legitimate interests or for direct marketing.

  • Right to Withdraw Consent: Withdraw consent for specific processing activities at any time.

To exercise these rights, contact us at Mindwithoutme@gmail.com. We will respond within one month as required by law.

10. Data Security

We implement technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. Examples include:

  • SSL encryption for data transmission.

  • Secure storage of data on GDPR-compliant servers.

  • Limited access to personal data for authorized personnel only.

  • While we strive to protect your data, no online transmission is completely secure. You use the Website at your own risk.

11. International Data Transfers

If your data is transferred outside the EU/EEA (e.g., to third-party service providers in the U.S.), we ensure that appropriate safeguards are in place, such as:

  • Standard Contractual Clauses approved by the European Commission.

  • Compliance with applicable data protection regulations.

12. Children’s Privacy

The Website is not intended for users under the age of 16. We do not knowingly collect personal data from children without parental consent. If we become aware of such data, it will be deleted immediately.

13. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in laws or practices. Updates will be posted on this page with the revised effective date. Please review the Privacy Policy periodically for any changes.

14. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

You also have the right to lodge a complaint with your local data protection authority. In Germany, this is the Federal Commissioner for Data Protection and Freedom of Information (BfDI).

By using Mindwithoutme.com, you acknowledge that you have read, understood, and agreed to this Privacy Policy.